At Casa Bella, we understand the importance of a smooth and efficient shipping process. We strive to provide our customers with a hassle-free experience when it comes to receiving their orders. To ensure transparency and clarity, we have established a comprehensive shipping and handling policy that outlines the key details you need to know.

Shipping Methods

We offer various shipping methods to cater to your specific needs:

  • Standard Shipping: Our standard shipping option delivers your order within 5-7 business days. This method is ideal for non-urgent purchases.

Shipping Costs

Shipping costs are calculated based on the weight, dimensions, and destination of your order. During the checkout process, you will be provided with an accurate shipping cost estimate. We strive to offer competitive shipping rates while ensuring the safe and timely delivery of your items.

Order Processing Time

Once your order is placed, our dedicated team works diligently to process and prepare it for shipment. Most orders are processed within 1-2 business days. Please note that during peak seasons or promotional periods, order processing may take slightly longer. Rest assured, we make every effort to get your order ready for shipment as quickly as possible.

Tracking Your Order

To keep you informed about the status of your order, we provide tracking information once your package has been shipped. You will receive an email with a tracking number that you can use to monitor the progress of your delivery. Simply click on the provided link or enter the tracking number on our website to track your order.

Lost or Damaged Packages

In the rare event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work closely with the shipping carrier to resolve the issue and ensure that you receive a satisfactory resolution.

Thank you for choosing Casa Bella. We value your trust and are committed to providing you with a seamless shopping experience from start to finish. If you have any further questions or concerns regarding our shipping and handling policy, please don't hesitate to reach out to our customer support team.